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 Post subject: enel bill
PostPosted: February 3rd, 2015, 12:48 am 
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Joined: February 4th, 2008, 11:34 pm
Posts: 12
Hi can anybody on the forum unlock the secret of the enel all i want to do is rearrange my electric bill to come to my email address from the agent who is stopping this service for me thanks enel. it. is an access nightmare many thanks james hep


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 Post subject: Re: enel bill
PostPosted: February 27th, 2015, 12:05 am 
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Joined: June 25th, 2008, 6:39 pm
Posts: 1171
Location: Carmarthen, south west Wales / Santa Maria di Ricadi, Capo Vaticano
Hi james hep,
Take a look at the Board Index - Everything Else and about 14 down on the list you'll find an ENEL thread that has information that may help.
Good luck!


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 Post subject: Re: enel bill
PostPosted: March 3rd, 2015, 8:14 am 
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Joined: March 21st, 2008, 3:59 pm
Posts: 213
Hi James, I'm having problems too - I can get signed so it recognises our email address, but that's it. It won't accept either of our codice fiscale, saying they are invalid. I've sent emails to Enel Elletrica but they are next to useless - the last one came back two days ago and all they'd done was hit reply and send - no message!!


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 Post subject: Re: enel bill
PostPosted: March 3rd, 2015, 9:57 am 
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Joined: October 30th, 2009, 5:51 pm
Posts: 184
Location: Berkshire/Marina di Caulonia
We had the same problem with not accepting the fiscal code. It turned out that we had registered with our correct names for the code but had only registered with ENEL with our first name and not middle name. Suggest you cancel your ENEL registration and make sure you put the new registration as per your fiscal code. Hope this helps. It is sometimes easier, in the first instance, to organise getting an email of the amount outstanding so that at least you can arrange payment.


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 Post subject: Re: enel bill
PostPosted: March 19th, 2015, 4:16 pm 
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Joined: March 21st, 2008, 3:59 pm
Posts: 213
Has anyone actually managed to do this yet? I'm still having problems - I registered in my name (instead of husband's) and made sure that I put the name exactly as it appears on my Codice Fiscale card, and then it didn't even ask for the code! And I still can't find a section on the website that will allow me to put in my existing Enel account number and link it to my email address!! About to give up!!!


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 Post subject: Re: enel bill
PostPosted: March 19th, 2015, 4:38 pm 
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Joined: February 26th, 2013, 8:46 pm
Posts: 92
i never found that enel website very user friendly,and i also found it impossible to
find an english language speaker. just 2 of the reasons i changed supplier :roll:


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 Post subject: Re: enel bill
PostPosted: May 8th, 2017, 5:48 pm 
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Joined: October 30th, 2009, 5:51 pm
Posts: 184
Location: Berkshire/Marina di Caulonia
Just received an ENEL bill for 2 months, no usage and it is over €51. The last one also was over €51. No usage shown. Any ideas why the bills are so much higher than previously. Pay by direct debit.


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 Post subject: Re: enel bill
PostPosted: May 9th, 2017, 3:52 pm 
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Joined: February 26th, 2013, 8:46 pm
Posts: 92
Probably due to the cost of your tv licence being taken out via your enel bill


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 Post subject: Re: enel bill
PostPosted: May 10th, 2017, 6:45 pm 
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Joined: December 2nd, 2009, 3:16 pm
Posts: 454
Location: N Ireland
If I was informed correctly, the TV licence is 90 euros per year spread over Jan-Oct. There have been other increases part from that.


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 Post subject: Re: enel bill
PostPosted: May 10th, 2017, 7:01 pm 
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Joined: October 30th, 2009, 5:51 pm
Posts: 184
Location: Berkshire/Marina di Caulonia
It maybe the TV licence but would have thought it would have been highlighted as a separate item. Will have to look at the costs involved in cancelling and restarting over the Winter months.


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 Post subject: Re: enel bill
PostPosted: May 11th, 2017, 2:52 pm 
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Joined: August 31st, 2016, 7:10 pm
Posts: 54
Yes another high bill for me as well 47,28€ same as previous one. No usage. I'm not so sure about the TV licence element because I have another property in Spain (Enel again) and the bi-monthly bills with no usage are similarly high.


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 Post subject: Re: enel bill
PostPosted: May 11th, 2017, 4:25 pm 
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Joined: June 25th, 2008, 6:39 pm
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Location: Carmarthen, south west Wales / Santa Maria di Ricadi, Capo Vaticano
The SEN (formerly Enel) should itemise what the charges are for.
As regards the TV licence I assume it maybe under the name of RAI? I don't pay it myself as i requested exemption due to age. Others on the Forum may be able to shed light on this.


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 Post subject: Re: enel bill
PostPosted: May 12th, 2017, 2:19 pm 
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Joined: December 2nd, 2009, 3:16 pm
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Location: N Ireland
There are definitely increased charges apart from the TV licence. Beauyash, yes definitely worth checking this out if apartment not used for e.g. 6 months.


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 Post subject: Re: enel bill
PostPosted: May 18th, 2017, 11:02 am 
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Joined: June 25th, 2008, 6:39 pm
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Location: Carmarthen, south west Wales / Santa Maria di Ricadi, Capo Vaticano
Hi Beauyash
My SEN bill paid the periods
Apr - May 2017 was €51.94 when only 3 Kwh used.
Feb - Mar 2017 was €52.78 when no electricity was used
Dec - Jan 2017 was €14.55 when no electricity used (had a €25.76 rebate for something) but would have been €40.31 without the rebate.

Checking the invoices it would appear that we are paying for these three items regardless of whether we use electricity or not.

Spesa per la materia
energia (A) .............................6,38 €

Spesa per il trasporto e la
gestione del contatore (A) ........19,45 €
9
Spesa per Oneri di Sistema
(A) .......................................21,32 €

Totale spesa energia/trasporto/oneri di sistema (A)....€47.15. (IVA is added to this at 10%).

The strange thing is that these three figures vary with each of the invoices that I have checked.
Is this related to the electricity consumed with each invoice? It appears we are paying around €50 as a Standing Charge.


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 Post subject: Re: enel bill
PostPosted: May 19th, 2017, 4:35 pm 
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Joined: October 30th, 2009, 5:51 pm
Posts: 184
Location: Berkshire/Marina di Caulonia
I have seen an Italian friend, this afternoon, who explained that ENEL has been bought out by the new named company and they have increased their standing charges. She is going to see if we can get a better deal from someone else, otherwise I will suspend my contract when I am not here for several months and restart when I am next coming out.


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 Post subject: Re: enel bill
PostPosted: May 20th, 2017, 9:26 am 
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Joined: May 1st, 2008, 11:15 am
Posts: 491
If you suspend your contract you will be charged for a new contract so best to way up the pros & cons?? By setting up a DD I think our bills will be cheaper but no point in doing this until after next weekend when the migration of Barclays customers are tranferred to CheBanca and you can use your new Iban & Bic code.

Lorica


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 Post subject: Re: enel bill
PostPosted: June 2nd, 2017, 7:39 am 
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Joined: June 25th, 2008, 6:39 pm
Posts: 1171
Location: Carmarthen, south west Wales / Santa Maria di Ricadi, Capo Vaticano
If my memory serves me correctly a Forum user mentioned that he had changed from Enel (SEN) to another supplier. If he views this posting perhaps he can advise us whether his standing charges are less than what we are paying now and what the electricity charges are.
I will look back in the previous postings to see if I can find it.
Found the posting.
It was tonymcready who posted that he is now having his electricity with OMNIA.
Tony could you advise on your standing charges and electricity costs and post the email address of the English speaking person who works for Omnia ?


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 Post subject: Re: enel bill
PostPosted: June 2nd, 2017, 2:09 pm 
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Joined: February 26th, 2013, 8:46 pm
Posts: 92
aramaci@omniaenergia.it is her name. She is called alessia ramaci,and speaks good english
If i new how to post/send my bill details i gladly would,but im a techno-philistine when it comes to computers
If you speak to alessia she should be able to give you a heads up on charges


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 Post subject: Re: enel bill
PostPosted: June 19th, 2017, 9:43 am 
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Joined: June 25th, 2008, 6:39 pm
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Location: Carmarthen, south west Wales / Santa Maria di Ricadi, Capo Vaticano
These are the rates I have received from Alessia of Omnia Energy.

Fixed quotes:4.81 +12.83 euro/month
Price
F0 5,880 c€/kWh or F1:6,080 c€/kWh
F2+F3: 5,790 c€/kWh

Cannot seem to see what the standing charge (Fixed quote?) is with SEN as my last 3 invoices to the 29th May are different. With zero consumption.
Invoice for 29 May 17 - €51.94, for 29 March 17 - €52.78, 2 Feb. €36.65. (all excluding IVA @10%)
Will have to check what my F1(FO?), F2 & F3 charges are for my 4.5 kw system to compare to Omnia's charges.

Tonymcready what has been your average annual bill been with Omnia?
I know it's difficult to compare because it depends on useage but mine has been for the past 5 years aproximately €500 for the use of about 10 weeks mainly between the months of May and September.

I have just seen my consumption for 2016, for the months of May - Oct and the totals I consumed for the different categories was :-
F1: 424 kWh, F2: 396 kWh, F3: 583 kWh
The total cost for the year I paid was €505.12.


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 Post subject: Re: enel bill
PostPosted: June 19th, 2017, 12:07 pm 
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Joined: February 26th, 2013, 8:46 pm
Posts: 92
My bill was roughly 27euro every two months. We normally use our apartment, may 10days,
July 21 days,sept 10days,
Our last bill was 58euro, a bit more than normal,but i know prices have risen


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 Post subject: Re: enel bill
PostPosted: June 20th, 2017, 8:34 am 
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Joined: June 25th, 2008, 6:39 pm
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Location: Carmarthen, south west Wales / Santa Maria di Ricadi, Capo Vaticano
Thank you Tony for that information.
It appears that you don't pay as much as we do with SEN.
Could you tell me tat when in the winter months when there is no electricity used what is the bimonthly bill? This will then show what the standing charges are.


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 Post subject: Re: enel bill
PostPosted: June 20th, 2017, 10:10 am 
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Joined: May 1st, 2008, 11:15 am
Posts: 491
I have been told that there's little difference between SEN & Omnia charges & that it's not worth the trouble in changing over.

Lorica


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 Post subject: Re: enel bill
PostPosted: June 20th, 2017, 6:31 pm 
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Joined: February 26th, 2013, 8:46 pm
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It was normally about 28euro bimonthly


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 Post subject: Re: enel bill
PostPosted: June 20th, 2017, 7:07 pm 
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Joined: June 25th, 2008, 6:39 pm
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Location: Carmarthen, south west Wales / Santa Maria di Ricadi, Capo Vaticano
Thank you Tony. This certainly makes a big difference for the standing charges over a year of about €276. that works out at about half my annual bills with SEN.
On these figures it will be worth changing.
I will let you all know how I get on when it's been sorted.


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 Post subject: Re: enel bill
PostPosted: June 20th, 2017, 8:21 pm 
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Joined: May 1st, 2008, 11:15 am
Posts: 491
Tony

Was your last bill of €58 standing charge only or with electricity consumption?

Lorica


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 Post subject: Re: enel bill
PostPosted: June 21st, 2017, 8:12 am 
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Joined: February 26th, 2013, 8:46 pm
Posts: 92
There was consumption included because we were there for 5days


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 Post subject: Re: enel bill
PostPosted: June 21st, 2017, 8:21 am 
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Joined: May 1st, 2008, 11:15 am
Posts: 491
Thanks Tony

Just as a comparison we were in Italy for 8 days in April & our Enl/SEN bill was €56 ... so I don't think there's any saving in changing to Omnia.

Lorica


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 Post subject: Re: enel bill
PostPosted: June 21st, 2017, 10:54 am 
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Joined: June 25th, 2008, 6:39 pm
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Location: Carmarthen, south west Wales / Santa Maria di Ricadi, Capo Vaticano
Lorica,
Tony's bill was €28 with 5 days occupation not €56


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 Post subject: Re: enel bill
PostPosted: June 21st, 2017, 11:02 am 
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Joined: May 1st, 2008, 11:15 am
Posts: 491
David

If you read Tony's post he says 'my last bill was €58' I asked the question was this with electricity consumption & he replied '5 days'. We were in Calabria in April & used our apartment for 8 days & our Enel/SEN bill was €56 ... so infact on those occasions Omnia was more expensive.

Lorica


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 Post subject: Re: enel bill
PostPosted: June 21st, 2017, 4:11 pm 
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The one thing I should of added to my post above is that we only have a 3Kw supply ... I don't know if this would make much of a difference.

Lorica


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 Post subject: Re: enel bill
PostPosted: June 22nd, 2017, 6:20 pm 
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Location: Carmarthen, south west Wales / Santa Maria di Ricadi, Capo Vaticano
Lorica, Tony's last bill of €58 I must have missed. He did say that nbormally it was €28.
I have emailed Omnia once again to clarify the standing charges when there is nil electricity consumption on gthe bimonthly bill.


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 Post subject: Re: enel bill
PostPosted: July 1st, 2017, 12:53 pm 
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Location: Carmarthen, south west Wales / Santa Maria di Ricadi, Capo Vaticano
Omnia Energy have confirmed that the Fixed charges are €35.28 bimonthly.
This is a saving of approximately €90 a year about 18% of my annual bill.
They did say that "quotas are subject to variations by the Authority and this doesn’t depend on us."
Until my account is up and running again and the DD to SEN confirmed with my new IBAN I will not swap to Omnia.


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 Post subject: Re: enel bill
PostPosted: July 1st, 2017, 1:03 pm 
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Is the €38.28 for a 3Kw supply & is there IVA to add on? Is their cost of electricity any different to SEN?

Lorica


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 Post subject: Re: enel bill
PostPosted: July 3rd, 2017, 9:20 am 
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Location: Carmarthen, south west Wales / Santa Maria di Ricadi, Capo Vaticano
Lorica,
There is IVA of 10% to add bringing it to €67 savings in a year. When I inquired initially I mentioned that I was on a 4.5kw supply.


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 Post subject: Re: enel bill
PostPosted: July 3rd, 2017, 3:56 pm 
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Joined: October 9th, 2016, 1:13 pm
Posts: 16
Hi all,
Does anyone know if the ENEL bills are automatically read from their offices or do we individually give an up to date reading ?
thank you


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 Post subject: Re: enel bill
PostPosted: July 3rd, 2017, 4:21 pm 
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Posts: 491
Samsung

Do you have a Smart meter? ... if you do then they are read electronically.

Lorica


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 Post subject: Re: enel bill
PostPosted: July 3rd, 2017, 6:37 pm 
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Joined: October 9th, 2016, 1:13 pm
Posts: 16
Lorica,
Thank you. I've checked the ENEL bill and it says that the bill is automatic meaning they must be read by ENEL – must be from their offices against meter number. Therefore, it must be a Smart meter.


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